Returns & Exchanges
We want you to be completely satisfied with your Sentiveo™ purchase.
Returns
Due to the personal nature of our products, returns are accepted only for defective or damaged items.
If you receive a defective item, please contact us within 7 days of delivery.
Exchanges
If you need a different size, please contact us and we will assist with an exchange based on availability.
How to Request
Email us at sales@sensoryuniversity.com with your order number and details.
Important Notes
- Items must be unused and in original condition
- Shipping costs are non-refundable
- We reserve the right to deny returns that do not meet criteria
Thank you for supporting Sentiveo™.